InsureShield™ shipping insurance available through UPS Capital Insurance Agency, Inc.®

InsureShield™ for UPS Packages gives you the best way to protect what matters most – your reputation.  With instant coverage on demand, you can protect against common shipping problems like loss, porch piracy and damage – all problems that can hurt your bottom line and your company’s reputation.  Best of all, through InsureShield you are in control.  Choose to protect all shipments, those with a specific SKU or those over a set value.  There are no upfront costs, and charges are incorporated in your monthly statement.

With InsureShield you’ll get:

  • Coverage tailored to the needs of small and medium-sized businesses
    • Affordable rates that keep your out of pocket investment low
    • Protect your bottom knowing that your shipments are protected
    • Easy setup - simply identify the specific SKU or order value one time and it will automatically apply to your orders going forward
  • Protection above and beyond carrier liability
    • Reduced frustration with hassle free claims processing
    • Broader coverage that supports premium customer experience in the wake of loss, damage or porch piracy

  • Easy to use online claims process
    • Process claims online from anywhere, 24/7
    • Simply provide a few details: valid email, contact name, phone number and tracking number
    • Settled claims are automatically credited to your account and show as a separate line item on your UPS eFulfillment invoice

If you would like to learn more, please check out the InsureShield attachments below:


1:   InsureShield Coverage overview (see attached) 

2:   Rate Card (see attached)

3:  Explanation of Coverage : Link


Insurance coverage is underwritten by an authorized insurance company and issued through licensed insurance producers, including UPS Capital Insurance Agency, Inc. (“UPSCIA”), a subsidiary of UPS Capital Corporation (“UPS Capital”). The insurance company, UPSCIA and its licensed affiliates reserve the right to change or cancel the program at any time. You may be offered the opportunity to insure eligible shipments under a policy of insurance (the “Policy”) issued: (i) directly to you; (ii) to UPS Capital; or (iii) to the sender/ publisher of this communication.  Where the Policy is issued to UPS Capital or such sender/publisher, such Policy extends coverage to your eligible shipments, but you are neither an insured nor an additional insured under such Policy. In the event of a loss covered under such Policy, any resulting claim payment shall be directed to you as a loss payee. This information does not in any way alter or amend the terms, limitations or exclusions of the applicable Policy and is intended only as a brief summary. Insurance coverage is not available in all jurisdictions and coverage is governed by the terms, conditions, limitations and exclusions set forth in the applicable Policy.

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